Upon hearing, ‘that’s not what we’re looking for’ most people stop in their tracks. They don’t know how to respond in meetings. Consequently, these folks leave the room as quickly as possible. All hope for a beneficial outcome disappears, but this could be turned around with the right conversational strategy.
Objections are another type of negotiation
Use questions to learn of the experience leading to the belief system and the halted conversation. Answers will identify where clarification is in order. Verifying discussion points will move you in a better direction.
In the sales arena, objections during meetings arise all the time. Usually, these are due to not fully understanding everything in discussion and erroneously jumping to conclusions, such as assuming the price point is too high. The best way to handle these types of stopping points to the conversation is to inquire about the other person’s previous experience or why they believe something to be true. Done in a friendly manner, and answering all immediate questions will almost always advance the conversation.
The same applies to job interviews. When the hiring manager asserts ‘you don’t have enough experience,’ the best comeback is to ask for the type they are seeking to gain understanding. Hearing the answer, you are better positioned to reveal a short story of how you overcame a similar circumstance by quickly learning how to advance past the obstacle. And then you ask a question such as, ‘Does my experience sound like the type you are seeking?’ Most often the answer will be ‘yes.’
Depending upon how objections arise, they can be very annoying. However, it frequently is the worst one thrown at you that holds the best insight. You may have much work ahead of you to straighten matters out, but in the end, it can be well worthwhile. Self-education along with classes help us to improve. Taking public speaking classes is one of the best strategies to learn how to build confidence.
Hiring managers and clientele all want to see someone who has the courage to speak up, share their story where appropriate, and who appears to be a leader. Taking all of this into consideration will help to develop an admired personal brand.
Does the following apply:
- You speak up when there is a need.
- You are comfortable sharing stories as they relate to the conversation.
- You can easily lead the conversation and ask tough questions.
If none of the above is true, it may be time for you to consider next steps to improve your career. Initially, everything appears difficult, and we wonder if it’s worthwhile. The answer comes after you pour your heart and soul into the effort to experience the unexpected and incredible results.
Following these suggestions will lead you to the Smooth Sale!
- Ask tough questions no one else is willing to do.
- Make inquiries when things do not appear to be right.
- Stop people from speaking when something sounds inconsistent to clarify.
- Interrupt people if you need clarification on what a term means.
- Provide your creative ideas.
- Give an example of how you overcame an obstacle and the results. I
- n meetings, ask a buy-in question after answering a tough question yourself.
- Learn to welcome objections because they show you the path ahead.
- Use the expressed concerns as an educational starting point.
- Celebrate Success!